Legal
Privacy Policy
Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.
Last updated: July 20, 2026
Information we collect
- βInformation you provide: your name, email, shipping address, order details, account credentials, reviews, and messages you send us.
- βPayment information: processed securely by our payment providers. We do not store full card numbers on our servers.
- βAutomatic information: basic device, browser, and usage data (such as pages viewed) collected through cookies and similar technologies to keep the site working and improve it.
How we use your information
- βTo process and deliver your orders, manage your account, and provide customer support.
- βTo operate features like saved carts, your Scent Registry, order history, reviews, and rewards.
- βTo prevent fraud and abuse, verify orders, and keep our site and customers secure.
- βTo send order updates and, with your consent where required, marketing emails you can opt out of at any time.
How we share information
We share personal information only as needed to run our business, for example, with service providers that handle payments, shipping, fulfillment, analytics, and email on our behalf, and when required by law or to protect our rights. We do not sell your personal information.
Cookies
We use essential cookies to make the site function (like keeping your cart) and optional cookies to understand usage and improve your experience. You can control cookies through your browser settings; disabling some may affect how the site works.
Your choices & rights
- βYou can access or update your account details any time from your account dashboard.
- βYou can unsubscribe from marketing emails using the link in any message.
- βDepending on where you live, you may have rights to access, correct, or delete your personal information. Contact us to make a request.
Data security & retention
We use reasonable technical and organizational measures to protect your information and retain it only as long as needed for the purposes described here or as required by law. No method of transmission or storage is completely secure, but we work to keep your data safe.
Children's privacy
Our site is intended for adults and is not directed to children under 16. We don't knowingly collect information from children.
Changes to this policy
We may update this policy from time to time; the version posted here with the date above is the current one.
Privacy questions?